Shipping Information
We Ship Worldwide
We proudly offer international shipping to most countries, connecting you to our curated products wherever you are.
Estimated Delivery Time
- Processing Time: 1–3 business days
- Shipping Time: 7–15 business days (depending on your location and product type)
- Some remote areas or high-demand items may take slightly longer.
You’ll receive a tracking number via email once your order is shipped.
Shipping Costs
We offer free standard shipping on most orders. If your product requires a shipping fee, it will be clearly shown at checkout — no hidden costs.
Returns & Refunds
5-Day Hassle-Free Returns
If you’re not fully satisfied with your purchase, you can return it within 5 days of delivery.
To qualify:
- The item must be unused, in original condition, with all tags and packaging.
- Clearance and final sale items may not be eligible for return unless defective.
How to Initiate a Return
- Email us at support@zawatazcollection.com with your order number and reason for return.
- We’ll provide return instructions and the return address.
- Once we receive and inspect the item, your refund will be processed within 3–7 business days.
Refund Method
All refunds are issued to the original payment method. You’ll be notified via email once your refund is processed.
Damaged or Incorrect Items
Your satisfaction is our priority. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We’ll arrange a replacement or full refund — no extra cost to you.
Important Notes
- Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
- We do not refund original shipping fees (if applicable) unless it’s our mistake.
We’re Here to Help
Need assistance with an order, return, or tracking update? Reach out to our friendly support team at support@zawatazcollection.com — we’re happy to assist!
Zawataz Collection – Trusted Worldwide. Shipped with Care. Returned with Ease.